Privacy Policy

Aisoftcrafters Inc. (hereinafter referred to as the “Company”) is committed to protecting your personal information in compliance with applicable laws, including data protection regulations.

This Privacy Policy explains how we collect, use, and process your personal information, ensuring transparency and safeguarding your rights as a data subject.

1. Purpose of Personal Information Collection and Use

The Company processes personal information for the following purposes. Your information will not be used for any purpose other than those listed below. Should the purpose of processing be changed, we will take necessary measures, such as obtaining separate consent, in accordance with applicable laws.

• Service Provision: To provide our services, including content delivery, customized services, and processing service fees.
• Customer Management: To verify identity, prevent fraudulent use, confirm sign-ups, handle customer inquiries and complaints, resolve disputes, and send important notices.
• Service Improvement and Marketing: To develop new services, analyze usage statistics, provide personalized services and advertisements, and identify potential customers.
• Legal Compliance: To fulfill our legal obligations under relevant laws (e.g., consumer protection laws in e-commerce).

2. Types of Personal Information We Collect

We collect only the minimum amount of personal information necessary to provide our services. The collected data includes:

• Required Information: Email address, Payment information (e.g., transaction ID).

3. Retention and Use Period of Personal Information

We will process and retain your personal information for the period specified by law or for the period to which you have consented.

• Service-Related Information: Immediately deleted upon account withdrawal.
• Payment Records: Retained for five years in accordance with laws regarding consumer protection in e-commerce transactions.

4. Sharing Personal Information with Third Parties

We will not share your personal information with third parties unless we have your consent or are required to do so by law. We currently share your information with the following third parties:

• Recipient: Paddle.com Inc. (Payment Solution)
  • Purpose: To process service payments.
  • Data Shared: Email address, payment information.
  • Retention Period: Until payment processing is completed.
• Recipient: Google LLC (Google Ads)
  • Purpose: To provide personalized advertisements and analyze marketing effectiveness.
  • Data Shared: Email address.
  • Retention Period: As long as necessary for marketing analytics.

5. Entrustment of Personal Information Processing

For the smooth operation of our services, we entrust the processing of personal information to the following entities:

• Entrusted Party: NCP (Naver Cloud Platform)
  • Entrusted Task: Server hosting and database management for service operation.

6. Your Rights as a Data Subject

You (or your legal guardian if you are under 14 years old) have the right to exercise the following data protection rights at any time:

• Right to Access: You may request access to your personal information held by the Company.
• Right to Rectification: You may request the correction of any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your personal information.
• Right to Restriction of Processing: You may request that we temporarily restrict the processing of your personal information.

You can exercise these rights by contacting us in writing, by phone, or via email. We will take action without undue delay.

7. Personal Information Destruction

We will destroy your personal information without delay once the purpose of its collection and use has been achieved.

• Destruction Procedure: Information entered by users is transferred to a separate database (or a separate document for physical records) after the purpose is fulfilled, stored for a specified period as required by law, and then destroyed.
• Destruction Method: Electronic files are destroyed using a technical method that makes the records irrecoverable. Physical documents are shredded or incinerated.

8. Security Measures

In accordance with data protection laws, we have implemented the following technical, administrative, and physical measures to ensure the security of your personal information:

• Administrative Measures: Establishment and implementation of an internal management plan, regular employee training, etc.
• Technical Measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs, etc.
• Physical Measures: Access control to data processing rooms, data storage rooms, etc.

9. Use of Automated Collection Tools (Cookies)

We use "cookies" to provide our services. A cookie is a small text file that a web server sends to your browser, which is then stored on your computer's hard drive.